Peer Mentor

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Volunteering Role

The purpose of the role is to:

  • Meet one to one with an individual from the LGBT+ community who has been identified as requiring support or guidance in improving their wellbeing
  • Meetings can take place in-person, over the phone or over a video call
  • When and if appropriate set and adjust goals throughout the process of mentoring
  • Complete and email feedback forms after every mentoring session to the peer mentor coordinator in a timely fashion
  • Be reflective on own communication style and adjust when required



Application process: Email with a paragraph about why you want to volunteer, attend an informal interview, complete an application form, provide two references and complete a DBS check.

How long will the role last for?  10-30 face to face mentoring sessions within a fixed time frame.

Contract Type: How many hours per week/month/year? 3 training days + 5 hours per month.
Would the role require specific training? Yes, three full days throughout a12 month period, one for core training about the organisation, one day for peer mentor training and additional refresher training after six months in the role.
Location: Training to take place at Birmingham LGBT Centre and mentoring sessions to take place at recommended venues across Birmingham city centre.

Desired Skills


  • Interested in the wellbeing of LGBT+ members of the community
  • Be self-aware of how they and others relate to their gender and/or be willing to develop their understanding
  • Reliable, supportive, friendly, helpful, and trustworthy
  • Good, consistent and clear verbal, written and face to face communication skills
  • Basic numeracy, IT and administrative skills with the ability to record information about support given
  • Discrete, empathetic and diplomatic
  • Ability to keep information confidential

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