Meet & Greet / Reception Volunteer

The purpose of the role is to:

Welcome and be the face that members of the public see when accessing centre services and groups
Assist and/or direct visitors and members of the public
Answer all incoming calls, re-direct calls to appropriate service/person, take and pass on messages when required
Maintain a record of those visiting the centre
Ensure reception area is kept tidy
Be reflective on own communication style and adjust when required
To keep information confidential following GDPR guidelines

This role would be best suited to somebody who is/has:

Reliable, supportive, friendly, helpful, and trustworthy
Interested in the wellbeing of LGBT+ members of the community
Self-aware of how they and others relate to their gender or sexual orientation and/or be willing to develop their understanding
Good, consistent and clear verbal, written and face to face communication skills
Basic numeracy, IT and administrative skills
Be good at listening to people with the ability to relate and get on with a diverse range of people in a non-judgemental way
Enthusiastic and outgoing with good people skills